Refund policy

Due to the personalization nature of our products, all sales are final sale. If you receive your cupcake wrappers and notice an issue, please send an email to sweetsinclairs@yahoo.com within 3 business days of receiving your order and we will make it right. 

To be eligible, all items must be in the same condition that you received it, unused and in its original packaging. You’ll also need the receipt or proof of purchase. 

To start a return, you can contact us at sweetsinclairs@yahoo.com. 

If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

You can always contact us for any return question at sweetsinclairs@yahoo.com. 

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Custom Baked Goods
All of our custom baked goods are made to order and are non-refundable.